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The system can also be used by sales reps to enter market trend information, which is then shared with marketing and management to serve as a basis for marketing decisions. There is nothing quite like good information from the field to keep you in touch with your customers and where they are headed, and this system has been designed to provide you with that information in a quick and easy format that can be used by anyone.
The system allows field based users to enter sales and service reports on their computers while off-line. This information is then automatically replicated to all other system users through your FTP site while connected to the internet or a host server. It allows tracking and reporting by customer, end user, reason or defect, product, product line, manufacturer, model, manufacturing date, and lot or serial number. It also provides for responses, external correspondence, summary text reports, and graphs.
Main Screen
Click Here to Download the Demo (395KB)