Nobody likes paper problems, but
the fact is that they exist and they must be dealt with. Failure
to promptly and correctly handle paper claims can result in an unhappy
customer and a financial loss - both of which are bad for your business.
The Halfmoon Systems/yesware complaint
and claim processing program has been in use at several large paper merchant
locations since 1997, and is an indispensable part of their process.
It has proven itself to be an efficient time saver with the ability to
achieve positive financial results.
This is not a modification of off-the-shelf
database software, but was designed from the ground up specifically to
meet the complaint handling needs of paper merchants. It is extremely
easy to use, and takes care of all mathematic calculations - you just plug
in the numbers. Aside from providing instant access to your complaint
records, it also has hardcopy print outs of claims
and debits, and generates customer response
letters and configurable reports.
